SerpY — Smart ERP for Modern Manufacturers
Issued by Synx Automation Private Limited | March 2026
CIN: U62099KL2024PTC087457 | GSTIN: 32ABNCS3504L1Z8
77 Spaces, Kumarapuram, Trivandrum, Kerala – 695011, India
These Terms & Conditions ("Terms") govern your access to and use of SerpY, a cloud-based ERP, invoicing, CRM, and automation platform available at https://www.serpy.in ("the Service"), developed, owned, and operated by Synx Automation Private Limited ("Synx", "we", "us", "our"), a company incorporated under the Companies Act, 2013.
By registering for, accessing, or using the Service — including any free trial — you ("User", "Subscriber", "you") confirm that you have read, understood, and agree to be legally bound by these Terms and all policies incorporated herein. If you do not agree, you must not use the Service.
These Terms are governed by the laws of India. The exclusive jurisdiction for disputes is the courts of Trivandrum, Kerala.
SerpY is a product owned and distributed exclusively by Synx Automation Private Limited. All intellectual property, data, and service obligations relating to SerpY vest solely in Synx Automation Private Limited.
The Service is designed exclusively for business use by manufacturing companies, fabrication units, engineering workshops, assembly operations, industrial suppliers, and job-work manufacturers operating in India and internationally.
To use the Service you must: (a) be at least 18 years of age; (b) have legal capacity to enter into binding contracts; (c) be using the Service for lawful business purposes; and (d) provide accurate business information during registration, including a valid GSTIN where applicable.
Access to the Service requires account registration. You agree to:
All new subscriptions include a 14-day free trial. No credit card is required to begin a free trial. At the end of the trial period, access to the Service will require a paid subscription. Data entered during the trial will be retained for 30 days after trial expiry.
| Plan | Price | Job Volume | Key Features |
|---|---|---|---|
| Starter | ₹2,499/month | Up to 5,000 jobs/mo | Full job management, inventory, invoicing, analytics, role-based access |
| Scale | ₹5,999/month | Unlimited jobs/mo | Everything in Starter + unlimited jobs, advanced allocation, priority support |
All prices are exclusive of applicable taxes. Pricing is subject to change with 30 days' notice.
7.1 Billing Cycle: Subscriptions are billed on a monthly basis and renew automatically.
7.2 Refund Policy: No Refund Policy: All subscription payments are non-refundable. A monthly subscription constitutes a binding monthly contract. Synx Automation Private Limited does not issue refunds, credits, or prorated amounts for partial periods, unused features, or any other reason.
7.3 Payment Processing: Payments are processed by third-party gateways compliant with PCI DSS standards.
7.4 Failed Payments: If a recurring payment fails, we will attempt collection up to 3 times within 7 days. Failure results in service suspension.
The Service may be used solely for lawful business purposes. You must not facilitate illegal transactions, reverse engineer the platform, resell access without consent, or upload malicious code.
All job records, inventory data, and business information you input remains your property. We process Your Data solely to provide the Service to you and in accordance with our Privacy Policy.
SerpY provides tools to generate GST-compliant invoices. However, you are solely responsible for ensuring your GST registrations are current and HSN/SAC codes are correct. We recommend engaging a qualified chartered accountant.
All intellectual property in the Service is owned exclusively by Synx Automation Private Limited. Nothing in these Terms grants you ownership or rights to use our branding beyond accessing the Service.
The Service supports integrations with platforms like WhatsApp, SMTP, and Cloud storage. Use is subject to third-party terms. We are not liable for failures in third-party services.
We target high availability but do not warrant uninterrupted access. We reserve the right to modify features or scheduled maintenance at any time.
Synx shall not be liable for indirect, incidental, or consequential damages. Our aggregate liability is limited to fees paid in the 3 months preceding the claim.
You agree to indemnify Synx from claims arising from your breach of Terms, violation of law, or inaccurate data entry.
Either party may terminate at any time. Data is retained for 30 days post-termination. You are responsible for exporting data before cancellation.
These Terms are governed by Indian law. Disputes unresolved by negotiation shall be referred to arbitration in Trivandrum, Kerala.
Synx Automation Private Limited
Trivandrum, Kerala – 695011, India
Email: legal@synxautomate.com